Shipping & Returns

Shipping Information

All orders are processed within 2–4 business days. You will receive a tracking number via email once your order has been dispatched.

Domestic (Australia)

We ship via Australia Post. Standard delivery typically takes 3–7 business days depending on your location.

International Shipping

We ship internationally via Australia Post with tracking . Delivery times vary by destination:

United States: 7–14 business days
United Kingdom & Europe: 10–20 business days
Rest of World: 10–25 business days

🌍 Duties & Taxes — On Us

All international orders have duties and taxes covered by us — you won't be charged anything extra upon delivery.

Returns & Exchanges

Because our photo magnets are personalised and made to order, we are unable to accept returns or exchanges unless the item arrives damaged or defective.

If your order arrives damaged, please contact us within 7 days of delivery atcontact@vineandglowstudio.com with a photo of the damage and your order number. We'll make it right!